Privacy Policy

Unless otherwise stated below, the disclosure of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not required to provide the data. Failure to supply the data has no consequences. This applies only to the extent that no other information is provided in the following processing operations.

"Personal Data" are considered all information, which relate to an identified or identifiable natural person

Server-Logfiles

You can visit our website without having to provide any personal data.

Whenever you access our website, user data is transmitted to us or our web host / IT service provider by your web browser and stored in protocol data (so-called server log files). These recorded data include, for example, the name of the accessed page, the date and time of access, the IP address, the amount of data transferred and the inquiring provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO on the basis of our predominantly justified interest in ensuring the trouble-free operation of our website and in order to improve our offer.

Customer Account / Order

Customer Account

When you open a customer account, we will collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is based on Art. 6 para. 1 lit. a DSGVO and is carried out only upon your consent. You can withdraw your consent at any given time simply by notifying us, whereby the legitimacy of the processing carried out on the basis of your consent up until the time of withdrawal is not affected. Your customer account will be deleted thereafter.

Collection, Processing and Distribution of Personal Data whilst Ordering

When you place an order, we collect and process your personal data only to the extent necessary to carry out and process your order and to deal with your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that the contract can not be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the execution of a contract with you.
Your data will be forwarded, for example, to the shipping companies and drop-shipping providers you have chosen, as well as the payment companies, service providers responsible for order processing and IT companies. In each case we strictly observe the legal regulations. The extent of the data transfer is limited to a minimum.

Contact / Reviews / Newsletter

Collection and Processing when Using a Contact Form

When using the contact form, we will collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.

You can withdraw your consent at any given time by notifying us, whereby the legitimacy of the processing carried out on the basis of the consent up until the time of withdrawal is not affected. We will only use your e-mail address to process your request. Your data will be deleted afterwards, unless you have agreed to further processing and use.

Data Collection of a Comment

When commenting on an article or a post, we only collect your personal data (name, e-mail address, comment text) to the extent that you have provided. The processing serves the purpose of enabling comments and displaying them. By sending the comment, you agree to the processing of the forwarded data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can withdraw your consent at any time by notifying us, without affecting the legitimacy of the processing carried out on the basis of the consent until the time of withdrawal. Your personal data will be deleted afterwards.

Usage of E-Mail-Address for the Delivery of Direct Advertising

We will use the e-mail address which we have received during the sale of an item or service in order to forward those advertisements for our products and services, which resemble the items you purchased (if you haven't disagreed upon this). The provision of an e-mail address is necessary for the conclusion of contract. The failure to provide an e-mail address has the consequence that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our primarily justified interest in direct advertising. You can oppose this usage of your e-mail address at any given time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. This will not result in any costs other than the transmission costs according to the basic rates.

Payment Service Providers

Utilization of PayPal

All PayPal-transactions underlie the PayPal privacy policy. YOu can access these here: www.paypal.com/de/webapps/mpp/ua/privacy-full

Identity and Credit Check when Selecting Billpay Payment Methods

In case that you select our payment option of our partner Billpay Ltd www.billpay.de/at/endkunden-at, you will be asked during the ordering process to agree to the transmission of the data required for the processing of the payment as well as for an identity and credit check to Billpay and, if applicable, to a factor cooperating with Billpay. If you give your consent, your data (first name and surname, street, house number, postcode, town, date of birth, telephone number and, in the case of a purchase by direct debit, the bank account details provided) and the data in connection with your order will be transmitted to Billpay and, if applicable, to the factor cooperating with Billpay.

For the purpose of its own identity and creditworthiness checks, Billpay or partner companies commissioned by Billpay, will transfer data to credit agencies (inquiry agencies) and will receive information from them as well as, if applicable, creditworthiness information on the basis of mathematical-statistical procedures, the evaluation of which will include address data. Detailed information in relation to this and concerning the appointed credit agencies can be found under Billpay's privacy policy: www.billpay.de/at/datenschutz-at.

Furthermore, Billpay will employ, if necessary, the aid of third parties in order to uncover and prevent fraud. Data collected by this tool will be, if applicable, encrypted and saved by the third party, so that they are only readable for Billpay. These data will be used only if you decide to use the payment method of our partner Billpay, otherwise they will expire within thirty minutes.

Cookies

Our website uses Cookies. Cookies are unlike text files, which would be stored in the internet browser or on the user's computer system. If a user opens a website, the Cookies can be stored on the computer's operating system. These Cookies feature a characteristic data sequence, which ensures a clear identification of the browser when the website is opened again.

We use the Cookies so that we can make our offers more user-friendly, more effective, and more secure. What is more, Cookies also enable us to offer ou services to you even after you have changed to another website. A variety of functions on our website can not be used without using Cookies. It is therefore necessary to recognize the browser even after changing to another website.

The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominantly legitimate interest in guaranteeing the optimal functionality of the website as well as a user-friendly and effective execution of our offer.

Cookies will be stored on your computer. You hence have the full control over the usage of Cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before Cookies are placed and decide whether to accept them or not, thus preventing the storage of Cookies and the transmission of the data they contain. We however have to inform you that this could have the consequence that not all functions on the website can be fully used.

The following links provide you with information on how to manage (such as disabling) the Cookies in the most important browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Analysis / Advertisements / Communication

The data processing described below in the following paragraph, in particular the setting of cookies, is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominantly justified interest:

• The demand-driven and goal-oriented design of the website, for example concerning analytic- or statistic-tools
• The distribution of goal-oriented and interest-based advertisements to visitors of our website. For example during Conversion-Tracking
• The direct communication with, for example live-chat tools an

You have the right to object at any time to the processing of personal data relating to you, for reasons arising from the particular circumstances of your situation, based on art. 6, paragraph 1, letter f of the DPA.

Usage of Google Analytics

We use the web analytics service Google Analytics belonging to the Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“) on our website.

The data processing serves the purpose of analysing this website and its visitors. In order to do so, Google uses the In order to do so, Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website. Google will use this information to compile reports regarding the website activities, and to provide further services to the website operator in connection with page's use and the internet usage. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.

Google Analytics uses cookies that enable an analysis of your use of our website. The information generated by the cookies about your usage of this website will usually be transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will previously be shortened by Google for use within member states of the European Union or in other countries that are members of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and afterwards shortened there.

Google has qualified itself under the US-EU Privacy Agreement "Privacy Shield" and thereby committed to comply with European data protection guidelines.

You can prevent the collection and processing of the data, which was generated by the cookies in connection to your usage of this website (including your IP-address) through Google. ou ca do so by downloading and installing the Browser-Plug-In which can be found here: [tools.google.com/dlpage/gaoptout].

In order to avoid a data-collection and -storage by Google Analytics on multiple devices, you should use Opt-Out-Cookies. Opt-Out-Cookies will prevent the future collection of your data when visiting this website. Therefore, you must install Opt-Out-Cookies on all used systems and devices, so that it will work fully. Should you delete the Opt-Out-Cookies, your data will be transferred to Google once more. The Opt-Out-Cookie will be activated by clicking here: deactivate Google Analytics.

Further Information concerning Terms of Use and Data Protection can be found here www.google.com/analytics/terms/de or here www.google.de/intl/de/policies.

Usage of Google Ads Conversion-Tracking

On this website we make use of the online advertisement-program "Google Ads" and, in connection to this, Conversion-Tracking (Visitor action analytics). The Google Conversion Tracking is an analysis service belonging to Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“).

Whenever you click on an advertisement powered by Google, a Cookie will be stored on your computer for Conversion Tracking. These Cookies have a limited validity and do not include any personal data, which means they can not be used for personal identification. When you visit certain pages on our website whilst the Cookie is not yet expired, both Google and we can see that you have found this website by clicking on an advertisement. Every Google Ad-User receives a different Cookie. Therefore it is not possible that Cookies can be tracked through the website of Ads-users.

The information which will be collected by using Conversion-Cookies is used to create Conversion-statistics. This helps us to find out the total number of users who clicked on our advertisements and were led to a page featuring Conversion-Tracking-Tabs. We, however, do not receive any information through which a user could be identified.

If applicable, your data will be transferred to the USA. Google has qualified itself under the US-EU Privacy Agreement "Privacy Shield" and thereby committed to comply with European data protection guidelines.

Under the setting "advertisements" on Google, you can deactivate the personalized advertisements. A tutorial on how to do so can be found here: support.google.com/ads/answer/2662922?hl=de.

As an alternative, you can inhibit the usage of Cookies through third parties simply by accessing the deactivation-page of the Network Advertising Initiative www.networkadvertising.org/choices/ and by following the further information concerning Opt-Outs.

You henceforth will not be included in the Conversion-Tracking statistics.

Further information as well as Google's privacy policy can be found here: www.google.de/policies/privacy

Usage of the Live-Chat System tawk.to

On our website we use the Live-Chat-System tawk.to inc. (187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA, “tawk.to”).

The data processing is based on the communication between you and the provider. In order to do so, the provider will process anonymized data relevant to the operation of the system and the web-analysis. This data can help to make Pseudonym user profiles, which is based on the usage of Cookies. The usage of Cookies enables the recognition of the internet browser.

The collected data will not be used to personally identify the visitor of this website without the explicit consent of the person concerned.

If applicable, your data will be transferred to the USA. Google has qualified itself under the US-EU Privacy Agreement "Privacy Shield" and thereby committed to comply with European data protection guidelines.

You can prevent the storage of Cookies through the certain technical settings in your browser-software. We emphasize that by doing so, not all functions of this website will be fully accessible to you.

Plug-ins

Usage of YouTube

On this website, we make use of the function which helps to embed YouTube-videos by YouTube LLC. (901 Cherry Ave., San Bruno, CA 94066, USA; „YouTube“).

YouTube is an enterprise connected to the Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

This function will show videos deposited on YouTube in an iFrame on this website. When doing so, the option "Advanced Privacy Mode" is activated. Therefore, no information about the visitors of this website will be saved by YouTube. Only whilst watching a video the relevant information will be transferred to YouTube and saved there. YouTube has qualified itself under the US-EU Privacy Agreement "Privacy Shield" and thereby committed to comply with European data protection guidelines.

Further information on the collection and use of data by YouTube and Google, on your rights in this regard and on ways to protect your privacy can be found in the YouTube privacy policy: (www.youtube.com/t/privacy).

Usage of Google reCAPTCHA

On this website we make use of the reCAPTCHA service belonging to Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). The inquiry enables the distinction between an input by a human, or by a automated, mechanical processing. In order to do so, the input will be transferred to and processed by Google. Additionally, the IP-Address and further data needed for the service reCAPCHA will be transferred to Google. Google will process these data within the European Union and, if applicable, transferred to the USA. Google has qualified itself under the US-EU Privacy Agreement "Privacy Shield" and thereby committed to comply with European data protection guidelines.

The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of the justified interest to protect our website from automated spying, abuse and SPAM.

Further information concerning the Google reCAPTCHA as well as its privacy policy can be accessed here: www.google.com/recaptcha/intro/android as well as here: www.google.com/privacy.

Evaluation Reminders by Trusted Shops

Insofar that you have given explicit consent during your order, by activating the corresponding checkbox or by clicking the button ("Rate Later"), we will forward your e-mail address to theTrusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de), which will send you reminders for the possibility to write a evaluation of your order. This consent can be withdrawn at any time by sending a message to the contact option mentioned below or directly to Trusted Shops.

Inclusion of the Trusted Shops Trust Badge

For the display of our Trusted Shops quality seal and the possibly gathered ratings, as well as the offer of Trusted Shops products for buyers after their order, the Trusted Shops trust badge is integrated on this website.

This serves to protect our legitimate interests in the optimal marketing of our products and services, which are predominant in the context of a balancing of interests. The Trust Badge and the services advertised are an offer provided by the Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whilst accessing this Trust Badge, the web server automatically stores the so-called Server-Logfile, consisting of, e.g., your IP-address, date and time of access, transferred data volume and the enquiring provider (access data), and documents the retrieval. These access data will not be evaluated and automatically deleted latests seven days after your visit of the website.

Other personal data is only transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for use. In this case the contractual agreement made between you and Trusted Shops applies.

Rights of Data Subjects and Duration of Storage

Duration of Storage

Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period, after which it will be stored in compliance with statutory retention periods, in particular those under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the Data Subject

If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: Right to information, to correction, to deletion, to restriction of processing, to data transferability.

In addition, according to Art. 21 para. 1 DSGVO you have the right to object to processing based on Art. 6 para. 1 f DSGVO as well as to processing for the purpose of direct marketing.

If you wish to, you can always contact us. You can find our contact data in the imprint.

Right of Appeal to the Supervisory Authority

According to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that your personal data are being processed unlawfully.

Right of Objection

If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Par. 1 letter f DSGVO, you have the right to object to this processing at any time for reasons arising from your particular situation, with immediate effect for the future.

Following an objection, the processing of the data concerned shall be terminated unless we can demonstrate compelling legitimate reasons for processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims

If personal data is processed for the purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data involved in direct marketing.

Latest Update: 19.11.2018